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LEGO Harry Potter Hagrid's Hut edition) NEW Sealed RARE 4738 (3rd qufrjw2577-LEGO Complete Sets & Packs

Written by Tom Lehman on May 16, 2019 at 9:08 AM | 4 minute read

Item specifics

Condition:
New: A brand-new, unused, unopened, undamaged item (including handmade items). See the seller's ... Read moreabout the condition
Produktlinie (LEGO Spielthemen): Harry Potter
Marke: Lego

 

“Digital transformation” is leaving no stone unturned. Its effects aren’t limited just to big consumer brands like Amazon, Netflix Uber. 8 Ty Beanie Sponge Bob Square Pants Set Of 6 New W M TagsTechnology has changed how people travel down the path toward membership at your association, and how they engage with your association if or when they join.

A member’s experience with your association or nonprofit used to look different.2 Rare Retired Ty Plush Classic Bears--14 Beige & Tan Honey They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. That was association membership. Their journey to joining your association was linear and sequential.Beyblade Sst Fafnir F3 Action Figure From Japan F S

Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago.

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McFarlane Five Nights at Freddy's The Office Construction Set Written by Elizabeth Bell on May 14, 2019 at 8:41 AM | 8 minute read

No matter the reason for the change, anyone who has grown an online community to maturity can tell you that the thought of moving that community to a new platform is enough to keep a person up at night.PABLO PINGUINO ORIGINALE SCHUCO ANNI '50

There are logistical and personal challenges to migrating an entire community, like:

  • What if engagement totally dies?Konvolut 4 Antiguo Lineol Massesoldaten General Centinela Getroffen
  • What if we lose all the activity from our old community when we transition?
  • What if members don’t move?Never Opened Star Wars Lego Kit - Desert Skiff
  • What if members start their own rogue communities because they hate our new platform?

But whatever your worries are, moving your community could be what it needs to become even better.

Pokemon Center Original Pikachu & Eievui's Easter Mascot w Charm Eevee JAPANTo get you to that new, better place, there are some strategic elements to think about as you transition your community from one platform (be it social media, a different company, or a listserv) to another.

We’re here to help you meet your goals while avoiding these pitfalls.

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LEGO Harry Potter Hagrid's Hut edition) NEW Sealed RARE 4738 (3rd qufrjw2577-LEGO Complete Sets & Packs

Written by LEGO DUPLO Lot Set 4085 79 pieces Set 4105 Over 2 Pounds Plus Bonuses on May 9, 2019 at 10:53 AM | 5 minute read

Do you have a Customer Advisory Board (CAB) or customer advisory council?Lego Herofactory Speeda Demon Set 6231 A lot of software companies do. It’s one of those boxes that you check because you know it’s a best practice.

But something else that’s common is when companies check the CAB box just to have one, but don’t end up doing much with it (likely because of the workload it takes to manage). Beanie Baby Legends Peanut royal bluee elephant beanie baby And Humphrey One FreeRather than becoming the product and customer experience-changing entity that it has the potential to be, many CABs go into hibernation, never to be heard from again.LEGO - City - BULK LOT POLICE - 7235 4436 7279 AND +2 MORES

It’s time to change that. It’s time to mobilize your CAB for action.

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Written by Nick Mignogna on May 1, 2019 at 10:14 AM | 9 minute read

 

In today's global economy, you're no longer competing with just the businesses in your town.LEGO® City 7632 Grosser Raupen-Kran Crawler Crace Baustelle NEU OVP MISB 2009 You're competing around the world, and you may offer similar products and services to half a dozen other vendors, maybe more. RARE Vintage Wooden SHERWOOD SPRING RACER COASTER - from 1920's - Great Find You need a way to differentiate yourself outside of product and price, which can only be tweaked so much.

Smart businesses that find themselves in this situation turn to customer support as the differentiator.

Excellent customer service and support are highly effective ways to stand out because they also build loyalty among your customers.NEW FACTORY SEALED Lego Star Wars Jabba's Palace (9516) Rare 2012It will often cause them to select you for renewals and recommend you even if your prices are higher than the competition. Just consider these stats:

Clearly, there’s a major divide between perception and a hard reality.LEGO Creator Big Ben Set

So how do you create a great customer service experience that puts you on the right side of these statistics?

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